There comes a time when everyone is reliant on a taxi service, and whether it be for social or business travel it is more than frustrating when your chosen taxi service lets you down, by not arriving, arriving late – or by other aspects of poor customer service. A safe and reliable service is not too much for customers to expect and here at Ballarat Taxis that is our minimum requirement to deliver.
With nearly 50 years of operation to our name, we are the longest operating local taxi company in Ballarat and from humble beginnings have grown, taking heed and keeping abreast of changing needs to find ourselves today with a large modern fleet of vehicles and a team of dedicated professional drivers.
So, what is it that makes us the best taxis in Ballarat? One of the areas in which we excel and stand apart from the competition, is our strong bond and connections with our local community and the passion we have for providing a truly exceptional service to the people of Ballarat.
When you book a taxi online from us there are several things that you will be assured of; first and foremost, that your taxi will arrive as scheduled and you will be greeted by a clean, smart vehicle fitted with CCTV and satellite navigation for your safety. Secondly, the price that have been quoted online will be the price you pay, our drivers will never add on supplementary costs to an agreed destination and furthermore our team of drivers, comprised of long-term residents of Ballarat will treat you with a level of respect and attention that you may not find with other taxis in the area. And of course, should you need to make more than one pick-up or drop off en route our dedicated drivers will be happy to fulfil your requests. (Not applicable to fixed fare jobs)
Furthermore, we take our customers safety concerns seriously – not everyone is comfortable getting into a stranger’s car, even from a highly reputable taxi hire service in Ballarat, and to offset these worries, all of our drivers have undergone national police checks and are subject to weekly cross checks to ensure our strict compliance with all appropriate regulations – and your complete peace of mind. And should you have a favourite driver amongst our team, you can utilise our VIP or App booking to make a request for them to attend to you.
Whilst we provide a local service, we also undertake longer trips such as into Melbourne and regularly provide airport taxis for transfer or pick up from Ballarat. You can be certain of a stress-free experience when you book your airport taxi from Ballarat Taxis.
We provide a truly comprehensive service, whether you require one of our twelve wheelchair accessible taxis in Ballarat, have a parcel to deliver – or have left some personal possessions in one of our taxis that you need returning urgently; we will treat every facet of our service with the utmost level of professionalism that you would expect from the leading private taxi service in Ballarat.