“I received excellent service this morning. The driver was friendly, and had a great conversation with me and it was very much appreciated,”

“My driver arrived on time…he carried my bags for me, the cab was spotless and he was friendly and chatty all the way,”

“The driver was friendly, knew a great shortcut back home, the car was clean and comfortable to ride in. It was a relief to arrive home, stress free,”

“Thank you for rendering such an exceptional level of service, eg. introducing yourself, helping load and unload my walker, talking to me instead of being on your phone. The world needs more well-mannered and educated taxi drivers, and I am pleased to have made your acquaintance,”

“Prompt service, clean cab and great to have a friendly chat on the drive in,”

“I observed one of your drivers helping his passenger, an elderly woman, in and out of the car, and even walked her in and out of the post office. So impressed with his manner,”

“My driver was punctual, kind, considerate and very, very humorous. I enjoyed his company and is a very honest taxi driver,”

“Thank you for the care shown to my daughter when you are transporting her around Ballarat. It makes life easier when I know she can trust those she is with,”

“Since breaking my leg in late December, 131 008 has been a frequently dialled number. On the rare occasions l need to follow-up on a booking, your staff are friendly, polite, and reassuring. Your drivers are polite & friendly, and some even get out and help me with my crutches. I appreciate the friendly, efficient service,”